In the hospitality industry, we like to believe that business is fundamentally local. A hotel is a building, a balance sheet, a brand, a management contract, and a stream of room nights. Wars and treaties feel remote and are for diplomats, not developers. That assumption is no longer safe. That realization was prompted by the … Read more
The “welcoming for all” mantra of the hospitality industry was put to an ultimate, high-stakes test on January 6, 2026. In a move that sent shockwaves through the hotel community, Hilton Worldwide Holdings abruptly terminated its relationship with a Hampton Inn in Lakeville, Minnesota. The catalyst? A viral video of a front-desk encounter where a … Read more
01/01/2021 Happy New Year. 2020 was a challenging year. 2021 will have its new set of challenges. Foreign Policy reported on a story bubbling at the US State Department that certain Trump administration political appointees were jumping to the head of the line to receive covid-19 vaccinations. Of course there were official denials, but where … Read more